IT Support That
Actually Works

On-site call-outs, fast remote support, and managed security for home users and small businesses in Uckfield and surrounding areas. Personal service, not a call centre.

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Call Graham directly 01825 768548

Professional IT Support in Uckfield
& Surrounding Areas

Whether you're running a small business or just need reliable help with your home computer, GNL Solutions provides professional IT support in Uckfield, Lewes, Crowborough, Haywards Heath, and across East Sussex.

Unlike large IT companies where you're just another ticket number, GNL Solutions is run by Graham, one person who gets to know your business, your setup, and your priorities. When you call, you speak directly to the person who fixes your problems. No call centres, no bouncing between departments, no waiting days for a response.

Whether you need a one-off fix, regular IT maintenance, or a fully managed service with proactive monitoring and security, there's a solution that fits your budget and your business.

Two Ways to Get Help

Whether you prefer remote support or need someone on-site, you're covered

Remote Support

Fast, secure remote access to your computer. Connected in seconds through encrypted, self-hosted tools. Ideal for software issues, troubleshooting, and quick fixes.

  • Connected in minutes, not hours
  • No software left behind afterwards
  • AES-256 encrypted sessions
  • Available UK-wide
Connect Remotely

On-Site Call-Outs

Graham comes to you for anything that needs a hands-on approach. Hardware installs, network cabling, new setups, and in-person troubleshooting.

  • Uckfield & surrounding areas
  • Hardware installs & repairs
  • Network cabling & setup
  • New machine deployments
Book a Call-Out

Managed IT Services

Proactive security, monitoring, and infrastructure, whether you're remote or on-site

Endpoint Security

Enterprise-grade endpoint protection powered by ESET across all your devices. Threats are monitored in real-time, updates are managed automatically, and you're alerted the moment something needs attention.

Proactive Monitoring

Your devices are watched around the clock so problems are caught before they cause downtime. Disk running low? Software out of date? It's flagged and fixed before you even notice.

Network & Infrastructure

From routers and Wi-Fi to servers and NAS storage, your IT infrastructure is designed, installed, and maintained to keep everything running smoothly.

Backup & Recovery

Automated backups with tested recovery plans. Protection against hardware failure, ransomware, accidental deletion, or theft. Local and cloud backup routines, verified regularly.

IT Health Checks

A comprehensive review of your current IT setup with practical recommendations. Hardware, software, security, backups, and network, with a clear report on what needs attention.

GNL Protect Plans

Everything bundled together: monitoring, security, support, and maintenance, all for a predictable monthly cost. Plans start from just £25 per month for home users and sole traders.

GNL Protect

Managed IT Made Simple

Stop worrying about IT problems. Whether you're protecting your home computer or a small business network, GNL Protect gives you proactive monitoring, managed security, and priority support for a fixed monthly cost with no hidden fees.

Every device is monitored continuously, every endpoint is protected with ESET enterprise security, and every remote session is encrypted and logged with a full audit trail. It's the kind of IT infrastructure that enterprise companies have, scaled down and made affordable for home users and small businesses alike.

All plans billed simply by Direct Debit through GoCardless, nothing to manage.

£25 Essential (1 PC)
£45 Plus (2 PCs)
£90 Business (5 PCs)
£12.50 Extra device / mo
GNL Protect Shield
See Full Plan Details

IT Support in Uckfield & Surrounding Areas

GNL Solutions is based in Uckfield and provides IT support to small businesses throughout East Sussex. Remote support is available instantly wherever you are, and on-site visits are available locally.

Uckfield • Lewes • Crowborough • Haywards Heath • Burgess Hill • Tunbridge Wells • Heathfield • Hailsham • Eastbourne • Brighton • Newhaven • Seaford • Wadhurst • Framfield • Buxted • Maresfield

Don't see your area? It's probably covered, so get in touch to confirm.

Frequently Asked Questions

Common questions from businesses looking for IT support

How quickly can you help if something goes wrong?

For remote issues, you'll typically be connected within minutes. Download a small tool, share your code with Graham over the phone, and he's in. No software stays on your machine afterwards. GNL Protect clients get priority response, and the Business plan includes same-day on-site visits.

Do I need a contract or can I just call when I need help?

Both options are available. Call for one-off support at a standard hourly rate, with no obligation. Or, for proactive monitoring, security, and included support hours, GNL Protect plans start from £25 per month with no long-term lock-in.

Do you help home users as well as businesses?

Absolutely. GNL Solutions helps home users, sole traders, and small businesses with up to around 20 employees. Whether you have one computer at home or a small office network, you get the same level of care and professionalism.

Is my data secure during remote support sessions?

Absolutely. All remote connections are encrypted end-to-end using AES-256 encryption. The remote support infrastructure is entirely self-hosted, so your data never passes through third-party cloud services. Every session is logged with a full audit trail, and 24 months of records are maintained for compliance.

What is GNL Protect?

GNL Protect is a managed IT service. For a fixed monthly fee, your devices are proactively monitored, endpoint security is managed with ESET, and remote support time is included. Essential (£25/month, 1 PC) is ideal for home users and sole traders. Plus (£45/month, 2 PCs) adds software management and phishing checks. Business (£90/month, up to 5 PCs) includes quarterly on-site visits and Office 365 management. All plans are month-to-month with no lock-in.

Do you support Macs as well as Windows?

Yes. Windows PCs, Mac computers, and mixed environments are all supported. The remote support tools and security solutions work across both platforms.

Need IT Help?

Whether it's a quick fix at home or a long-term plan for your business, help is a phone call away. Call 01825 768548 or send a message.

Get in Touch