IT Support & Cybersecurity
That Keeps Your
Business Running
Ideal for small businesses that want reliable IT without the hassle of managing it themselves.
We monitor, fix, and secure your systems before problems cost you time or money. Personal service across East Sussex, not a call centre.
Trusted by local businesses for over 20 years
Stop worrying about IT problems slowing your business down.
Who We Help
GNL Solutions works with two types of client. Both get the same level of care.
All support is personally managed by Graham, so you always deal with someone who knows your setup.
What We Do
IT support, security, and compliance for businesses that can't afford to get it wrong
GNL Protect
Managed IT for a fixed monthly cost. Your devices monitored, patched, and protected around the clock. Plans from £25/month.
View Plans →Cyber Essentials Readiness
Get your business ready for Cyber Essentials certification. Full preparation, remediation, and submission support.
Find Out More →Microsoft 365 Support
Setup, migration, licensing, and ongoing management. Email, Teams, SharePoint, and OneDrive looked after properly.
Get in Touch →Professional IT Support in Uckfield
& Surrounding Areas
GNL Solutions provides managed IT support, cyber security, and Cyber Essentials readiness for small businesses across East Sussex. Home users and sole traders are equally welcome, for one-off fixes or ongoing protection.
When you call, you speak directly to Graham - the person who actually fixes it, someone who already knows your setup. Over 40 years of IT experience, no ticket queues, no waiting days for a callback.
Two Ways to Get Help
Whether you prefer remote support or need someone on-site, you're covered
Keeping Your Tech Running Smoothly
We manage and protect your IT so you can focus on running your business
GNL Protect Plans
Everything bundled together so your IT is managed, protected, and kept running for a predictable monthly cost. Most of our clients are on GNL Protect. Plans start from just £25 per month.
Antivirus & Security
Proper antivirus and security software, powered by ESET, deployed and managed across all your devices. Threats are caught automatically, updates are handled, and you're alerted the moment something needs attention.
Proactive Monitoring
Your systems are watched around the clock. Disk filling up? Software out of date? We catch it and deal with it before it becomes a problem for you.
Backup & Recovery
Automated backups with tested recovery plans. Protection against hardware failure, ransomware, accidental deletion, or theft. Local and cloud backup routines, verified regularly.
Network & Infrastructure
From routers and Wi-Fi to servers and NAS storage, your IT infrastructure is designed, installed, and maintained to keep everything running smoothly.
IT Health Checks
A comprehensive review of your current IT setup with practical recommendations. Hardware, software, security, backups, and network, with a clear report on what needs attention.
GNL Protect
How Most of Our Clients Work With Us
Most clients now choose GNL Protect for complete peace of mind.
Instead of calling when something breaks, your IT is managed continuously so problems are prevented before they cost you time or money.
Every device is monitored and kept up to date, every computer is protected with ESET security software, and you have Graham on hand when you need him. It's the kind of setup that larger companies pay thousands for, made affordable for small businesses and home users.
All plans billed simply by Direct Debit through GoCardless, nothing to manage.
Trusted by Local Clients
Real feedback from long-term local clients
“We've used GNL for over 12 years and couldn't fault them. Prompt and efficient, friendly and helpful.”— Barbara Allen
“Graham's expertise has kept my computers running smoothly through all technical challenges for many years, both at work and at home.”— Lesley Millar
“His expertise and trustworthiness make him my go-to for all my technical needs. Highly recommend!”— John Davidson
IT Support in Uckfield & Surrounding Areas
GNL Solutions is based in Uckfield and provides IT support to small businesses throughout East Sussex. Remote support is available instantly wherever you are, and on-site visits are available locally.
Don't see your area? It's probably covered, so get in touch to confirm.
Frequently Asked Questions
Common questions from home users and small businesses
Do you work with businesses or just home users?
Both. I support small businesses with up to around 20 employees with managed IT, security, Microsoft 365, and Cyber Essentials readiness. Home users are equally welcome for one-off fixes or monthly protection plans. Everyone gets the same level of care.
How quickly can you help if something goes wrong?
For remote issues, you'll typically be connected within minutes. Download a small tool, share your code with Graham over the phone, and he's in. No software stays on your machine afterwards. GNL Protect clients get priority response.
Do I need a contract or can I just call when I need help?
Both options are available. Call for one-off support at a standard hourly rate, with no obligation. Or, for proactive monitoring, security, and included support hours, GNL Protect plans start from £25 per month. No long-term contracts, cancel with 30 days' notice.
Do you help home users as well as businesses?
Absolutely. GNL Solutions helps home users, sole traders, and small businesses with up to around 20 employees. Whether you have one computer at home or a small office network, you get the same level of care and professionalism.
Is my data secure during remote support sessions?
Yes. All remote connections are fully encrypted and private. Where possible, infrastructure is self-hosted to maximise privacy and control. Every session is logged, and you can always ask for a record of any session.
What is GNL Protect?
GNL Protect is a managed IT service. For a fixed monthly fee, your devices are proactively monitored, your computer's security is managed with ESET, and remote support time is included. Essential (£25/month, 1 device) is ideal for home users and sole traders. Plus (£45/month, 2 devices) adds software management and phishing checks. Business (£125/month, up to 5 devices) adds Office 365 management, network monitoring, and 1.5 hours of included support. Additional devices are charged at £15 per device per month. All plans are month-to-month, cancel with 30 days' notice.
Do you support Macs as well as Windows?
Yes. Windows PCs, Mac computers, and mixed environments are all supported. The remote support tools and security solutions work across both platforms.