Why Backup Matters
A hard drive fails without warning. A laptop gets stolen. Ransomware locks every file on your computer. You accidentally delete something important and only realise weeks later. These things happen every single day, and they happen to people who never expected it.
The truth is, most people only think about backup after they have already lost something. By then, it is too late.
That is where we come in. We set up, monitor, and manage your backups so you never have to think about it. If something goes wrong, your data is safe and we can get it back for you. It runs quietly in the background, and we keep an eye on it every day to make sure it is actually working.
Backup Services
Two services to cover everything that matters. Use one or both.
Storage is monitored to ensure fair usage. Larger storage requirements may incur additional cost.
What Could Go Wrong Without Backup
These are real scenarios we see regularly. Any one of them could mean permanent data loss.
Ransomware locks your files
Every document, photo, and spreadsheet encrypted. Without a clean backup, you either pay the ransom or lose everything.
Hard drive fails with no warning
Hard drives don't give you a heads up before they die. One day it works fine, the next it doesn't. Years of files can disappear in an instant.
Laptop stolen or damaged
Left on a train, dropped, or spilled coffee on it. If your files only existed on that device, they are gone.
Accidentally deleted something weeks ago
You only notice when you go looking for it. The recycle bin has been emptied. Without versioned backup, there is no way to get it back.
Microsoft 365 deletes expired data
Microsoft's retention policies have limits. Once data passes the retention window, it is permanently removed. Most people assume it is backed up. It is not.
Fire or flood at your premises
If your backup is on a drive sitting next to your computer, it will be destroyed at the same time. Off-site backup means your data survives even if your building doesn't.
How Our Backup Works
We keep it simple. You get on with your day, and we make sure your data is safe.
We assess what needs protecting
We look at your setup and work out what data matters most. Emails, documents, photos, business records, entire systems. We make sure nothing important gets missed.
Backup runs automatically
Once set up, your backup runs in the background without you having to do anything. No reminders, no manual steps, no forgetting to plug in an external drive.
We monitor it every day
A backup is only useful if it is actually running. We check your backup status daily and deal with any issues before they become a problem. You will never find out your backup failed only when you need it most.
When you need something back, we handle it
Deleted a file? Need to restore a mailbox? Lost everything to a hardware failure? Just let us know and we take care of the recovery. No technical knowledge needed on your end.
Frequently Asked Questions
Does Microsoft 365 include backup?
No, and this catches a lot of people out. Microsoft 365 keeps your data available while you are using it, but it does not provide a proper backup. If you delete something by mistake, get hit by ransomware, or a departing employee clears their mailbox, Microsoft's built-in retention will not always save you. Their own service agreement actually recommends using a third-party backup solution. Our cloud backup gives you independent, recoverable copies of your Exchange email, OneDrive files, and SharePoint sites.
How quickly can you recover my data?
For most situations, we can recover individual files, emails, or folders the same day you report the issue. Full system restores for computers or servers typically take a few hours depending on the amount of data involved. We handle the entire recovery process for you, so there is nothing technical for you to worry about.
Is my backup data secure?
Yes. All backup data is encrypted both during transfer and while stored. Your data is kept in secure UK data centres with enterprise-grade physical and digital security. Only you and GNL Solutions have access to your backup data.
Can I get backup without a GNL Protect plan?
Absolutely. Managed backup is available as a standalone service. You do not need to be on a GNL Protect plan to use it. That said, many of our clients find that combining backup with a Protect plan gives them complete peace of mind, covering security, monitoring, support, and backup all in one.