Most IT problems give warning signs before they become critical. Drives report errors long before they fail. Security subscriptions lapse quietly. Systems age gradually until performance drops off.

An IT health check identifies these issues early, so they can be addressed in a controlled way rather than during an outage.

The GNL Solutions IT Health Check is a structured review of your hardware, software, security, backup and network setup, followed by a plain-English report outlining:

  • What is working as expected
  • What presents a risk
  • What action (if any) is recommended

There is no obligation to proceed with any recommended work.

What the Health Check Covers

Hardware

  • Drive health using S.M.A.R.T. diagnostics
  • RAM testing
  • Temperature monitoring
  • Laptop battery condition
  • Equipment age assessment

Any components showing signs of deterioration are clearly flagged.

Software & Updates

  • Windows update status
  • Driver currency
  • Review of installed applications
  • Identification of outdated or unsupported software
  • Licence status checks (where applicable)

Security

  • Antivirus status and coverage
  • Firewall configuration
  • User account review (including administrator privileges)
  • Basic password hygiene assessment
  • Overall security posture review

Backup

  • What backup exists
  • Frequency of backup jobs
  • Date of last successful run
  • Scope of protection (what is and isn’t included)
  • Whether recovery has ever been tested

This area frequently highlights gaps that were not previously recognised.

Network

  • Router firmware status
  • WiFi security configuration
  • Default credential checks
  • Connected device review
  • Basic configuration assessment

What You Receive

After the assessment, you receive a written report including:

  • A RAG (Red / Amber / Green) status summary
  • Prioritised recommendations
  • Estimated costs for any suggested work
  • Clear distinction between essential fixes and optional improvements

There is no requirement to proceed with GNL Solutions.

Who It’s For

The IT Health Check is suited to:

  • Small businesses that have not had a structured IT review recently
  • Organisations that have grown organically without formal planning
  • Businesses that have inherited IT from a previous provider
  • Home users wanting clarity on system health

It is also a useful starting point before joining a managed support plan, as it establishes a documented baseline.

Pricing and availability are available on request. Coverage includes Uckfield and the wider East Sussex area.