IT Support in Lewes
Professional IT support for businesses and home users in Lewes, the county town of East Sussex
IT support that fits around your business
Lewes has a thriving mix of independent businesses, creative studios and professional services. GNL Solutions supports many of them with practical, dependable IT help that keeps things running without getting in the way.
Whether you run a shop on the High Street, work from a home office or manage a small team, we provide the same level of attention. You deal with one person who knows your setup and can fix things quickly.
How we help businesses in Lewes
The tech is handled so you can focus on what matters
Computer & Laptop Support
Day-to-day troubleshooting, performance fixes and general maintenance for your machines.
Network Setup
Office networking, WiFi coverage, router configuration and connectivity troubleshooting.
Microsoft 365 & Email
Setup, migration and management of Microsoft 365, Outlook and business email.
Endpoint Security
ESET managed antivirus and security across all your devices, monitored and updated.
Data Backup
Automated backup and disaster recovery so your business data is always protected.
New Office Setup
IT planning and setup for new offices, relocations or expanding teams in Lewes.
Remote support and on-site visits
For most software issues, we connect remotely and resolve things within minutes. When on-site work is needed, Lewes is a quick drive from our base in Uckfield. We also cover Ringmer, Barcombe, Plumpton, Kingston and the surrounding South Downs area.
We regularly support businesses and home users across Lewes with network issues, email problems, security concerns and everyday IT help. Remote support handles most things quickly, and on-site visits are a short drive away.
Managed IT with GNL Protect
Many of our Lewes clients use GNL Protect for ongoing peace of mind. It includes proactive monitoring, managed security, regular system health checks and priority support. Plans from £25 +VAT per month.
Covering Lewes and the surrounding area
We support homes and businesses right across Lewes and the nearby villages, including Ringmer, Cooksbridge, Kingston, Barcombe and Plumpton. Being based nearby in Uckfield, we know the area well and cover it without fuss.
Lewes has a real mix of independent shops, professional offices, home workers and families, and the IT needs vary just as much. Whether it is a single laptop that will not behave or a small office network that needs proper security and backups, you get the same direct, jargon-free help from a person who picks up the phone.
Lewes IT support questions
Do you offer on-site IT support in Lewes?
Yes. We are based nearby in Uckfield, and Lewes is within our standard service area for on-site visits. Most problems are fixed faster through secure remote support, so we usually try that first and only arrange a visit when the job genuinely needs one.
How quickly can you help?
Remote support is usually same day. Once you are connected, most issues such as viruses, slow computers or email problems are sorted within 15 to 30 minutes. On-site visits are booked for the next available slot.
Do you support businesses as well as home users?
Both. We look after home users, home workers and small businesses across Lewes. For businesses that want ongoing cover rather than calling only when something breaks, our GNL Protect plans bundle monitoring, security and support into a monthly price.
How much does IT support cost?
Ad-hoc support is £90 per hour, or £70 per hour for plan members. GNL Protect managed plans start from £25 per month plus VAT. There is no charge for an initial chat about what you need.
Can you fix my computer without visiting?
Yes. For most issues you download a small tool, read us a code over the phone, and we connect securely to your screen. You can watch everything we do, and nothing is installed permanently.
We also support clients in Newick, Crowborough, Heathfield and across East Sussex.