Most small businesses now run on Microsoft 365: email, calendars, files, Teams. When it works, nobody thinks about it. When it does not, everything stops. GNL Solutions sets up, migrates, fixes and manages Microsoft 365 for small businesses across Uckfield and East Sussex, including setups we did not originally build.

Setup and Migration

Still on the email your web host bundled with your website, or running the business from a free address? We handle the whole move: licences, your domain and DNS records, creating mailboxes, migrating existing email, contacts and calendars, and reconfiguring Outlook and every phone and tablet afterwards. A full backup of your old mailboxes is taken before anything moves.

If you want to understand what is involved and roughly what it costs before speaking to anyone, our guide to moving your business email to Microsoft 365 walks through the whole process honestly.

Email Problems Fixed

  • Outlook not syncing, constantly asking for passwords, or missing folders
  • Mail not sending or not arriving, and bounced message errors
  • Legitimate mail landing in junk, or spam getting through
  • Shared mailboxes, aliases and distribution lists set up properly
  • Email on phones and tablets that refuses to behave

For an example of how this looks in practice, see the case study of an Outlook that kept freezing because of a 38 GB mail file.

Accounts, Security and Licences

A worrying amount of small-business Microsoft 365 is one password away from disaster. We switch on multi-factor authentication, set sensible security defaults, handle starters and leavers so old accounts do not linger, and tidy licensing so you pay for what you actually use and nothing more.

Mailbox Backup

Microsoft keeps the service running, but its standard retention is not a proper backup: a deleted mailbox or a ransomware-compromised account can still mean lost mail. Our managed backup can include mailbox backup and recovery, so email can be restored when something goes wrong.

Ongoing Management

For businesses that want Microsoft 365 simply looked after, administration is included in the GNL Protect Business plan: users managed, security watched, problems dealt with as part of the monthly service rather than billed as surprises.